RESERVATIONS

Please email us at :
info@shambala-retreat.com

Please book any Spa Packages or Holistic or Beauty Treatments in advance to secure a date and time.

We accept credit card payment.
......

Visa, Mastercard, Bancomat, Switch & Solo.


Helpful Information
Save on baggage allowance - What you DO NOT need to bring:

Hairdryer
Bathrobes and Spa slippers
Towels - not even for the pool
Tea, coffee, kettle, iron
Shower gel, soap or shampoo

N.B. Marche is Italy's shoe capital, you may need some space for those designer shoes!


What you DO need is:


Sturdy pair of shoes for walking in the mountains or gym shoes for walking around locally. The great thing is, you don't need to worry about what to wear, So tracksuits, jeans, anything is fine, even for meals, whatever you feel comfortable in.


Ryan Air only allows 15kg of baggage per person (cargo hold) and 10kg of hand luggage (luggage cannot be shared)

Airport Transfer Required? Ancona 85 euros for 1-4 people, 100 euros 5-6 people, each way from Ancona and 135 euros for 1-4 people, 145 euros 5-6 people, each way from Pescara.
Please tell us your flight no. & arrival & departure times

For flight details see our "How to find us" page which has links to Ryan Air and Alitalia.

Please feel free to telephone us if you prefer.

Our number is (0039) 0733 656392

T
he mobile is (0039) 339 7381037

Italian & English spoken

Shambala Gallery of Photos


Full Terms and Conditions - Please read

















Full Terms and Conditions

Bed & Breakfast

As we are a small business, once availability is confirmed the full amount is payable, unless otherwise agreed with the owner.

 Prices

As quoted on our website. Bar & Restaurant bills should be settled either daily or the end of the stay.

 Cancellation by you

If a cancellation is made less than 60 days before your arrival, there will be no refund of deposit .

Alterations by you

If you wish to alter your booking we will try to make the alteration requested.

Requests for alterations received less than 60 days before arrival will be treated as a cancellation. If you are prevented from proceeding with you booking by a death, serious illness, jury service or redundancy, you may transfer your booking to someone else.

 Alterations and Cancellations by Us

In the unlikely circumstances that we have to cancel your stay at Shambala Country House. We will do our best to inform you as soon as practicable and will offer you the choice of a comparable alternative property or a full refund of all monies paid.

Unless the cancellation has been caused by force majeure. We guarantee that we will not cancel your holiday less than eight weeks before arrival except in circumstances of force majeure . `Force majeure` means war, threat of war, civil strife, strike, industrial dispute, natural or nuclear disaster, bad weather, fire, level of water, terrorist activity, closure of ports or airports or similar circumstances beyond our control.

 Personal Injury

If any member of your party suffers death, illness or injury we shall, at our discretion, offer advice, guidance and assistance to help you. We can not be held responsible for any accident happening during your stay.

 Complaints

If you have a complaint, you must inform us immediately so that we have an opportunity to remedy the problem as soon as reasonably possible. In the unlikely event that a problem cannot be resolved during your stay, you must notify us of full details in writing within 7 days after the end of your holiday. If you fail to take these simple steps, our ability to resolve the problem and/or investigate it fully will have been reduced. As a result, you will lose any entitlement you may have had to claim compensation or, at the very least, the amount of the compensation to which you may be entitled will be substantially reduced.

 Descriptions

We take all reasonable steps to ensure that website descriptions are accurate. Please note that some services and facilities at the resorts featured in this website only operate in certain seasons.

 Special Requests

Please advise us of any special requirements at the time of booking and we will do all we can to accommodate your needs. However we cannot guarantee all requests.

 Your Responsibility

We strongly recommend that you obtain full and comprehensive holiday travel insurance to cover any medical problems, loss, injury or damage to yourselves and belongings whilst on holiday. This should also include travel delay and holiday cancellation. The owners accept no responsibility whatsoever for such events.

You must ensure that you comply with all the applicable passport ( and, if applicable , via) requirements and that you take all necessary documents with you on holiday, including your tickets, driving license etc. You should also ensure that you do not behave in a way which may cause loss, distress or offence to any other person or damage to any property. If you fail to discharge these responsibilities we will not be liable to you in any way and you will be responsible for any additional costs or expenses whatsoever that you or we may incur.